Terms of service
Welcome to Lucy In Rose. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to these Terms. If you do not agree with any part of these Terms, please discontinue using our website.
1. Acceptance of Terms
By using this website, you confirm that:
- You are at least 18 years of age or are using the website with the supervision of a parent or legal guardian.
- You agree to comply with all applicable laws and regulations.
- The information you provide is accurate, complete, and current.
- You accept these Terms together with our Shipping Policy, Return & Refund Policy, and Privacy Policy.
2. Website Use
You agree to use our website responsibly and only for lawful purposes.
You may not:
- Violate any applicable laws or regulations.
- Attempt to gain unauthorized access to our website, systems, or accounts.
- Upload viruses, malware, or other harmful software.
- Interfere with the security, functionality, or operation of our website.
- Copy, reproduce, distribute, or commercially use website content without prior written permission.
Lucy In Rose reserves the right to restrict or terminate access to our website if these Terms are violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, pricing, sizing information, and availability are presented accurately.
Please note:
- Product colors may appear slightly different depending on your device or screen settings.
- Measurements may vary slightly due to manual measurement.
- Product availability may change without prior notice.
- We reserve the right to modify, update, or discontinue products at any time.
4. Pricing & Payment
All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.
Lucy In Rose reserves the right to:
- Correct pricing, description, or typographical errors.
- Change product prices without prior notice.
- Modify, suspend, or end promotional offers at any time.
Orders will be processed only after successful payment authorization.
5. Order Acceptance
After placing an order, you will receive an order confirmation email acknowledging that your order has been received. This confirmation does not necessarily constitute final acceptance of the order.
Lucy In Rose reserves the right to cancel, refuse, or limit an order due to:
- Payment authorization failure
- Inventory shortages
- Pricing or listing errors
- Suspected fraudulent or unauthorized activity
- Shipping restrictions
- Incorrect order information
- Technical or system errors
If payment has already been processed for an order that we cancel, an appropriate refund will be issued to the original payment method.
6. Shipping
Orders are processed and shipped according to our Shipping Policy.
Shipping may occasionally be affected by circumstances beyond our control, including:
- Carrier delays
- Severe weather
- Public holidays
- High shipping volumes
- Transportation disruptions
- Incorrect or incomplete shipping information
Please refer to our Shipping Policy for complete information regarding processing, shipping methods, rates, and tracking.
7. Returns & Refunds
Returns, refunds, and order cancellations are handled in accordance with our Return & Refund Policy.
Customers are encouraged to review the policy carefully before making a purchase and before submitting a return request.
8. Intellectual Property
All content displayed on the Lucy In Rose website, including but not limited to:
- Lucy In Rose brand name
- Logos and trademarks
- Product images
- Photography
- Graphics
- Website design and layout
- Text and written content
- Product descriptions
is owned by Lucy In Rose or its respective licensors and is protected by applicable copyright, trademark, and intellectual property laws.
No website content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.
9. Disclaimer
Our website, products, and services are provided on an “as is” and “as available” basis.
While we make reasonable efforts to maintain accurate and reliable information, Lucy In Rose does not guarantee:
- Continuous website availability
- Error-free website content
- Uninterrupted service
- That all product information will always be current
- Permanent availability of any product
10. Limitation of Liability
To the fullest extent permitted by applicable law, Lucy In Rose shall not be liable for indirect, incidental, consequential, or special damages arising from or related to:
- Your use of our website
- Products purchased through our website
- Shipping or delivery delays
- Website interruptions
- Technical failures
- Unauthorized access or events beyond our reasonable control
To the fullest extent permitted by law, our maximum liability relating to a particular order shall not exceed the amount actually paid for that applicable order.
11. Changes to These Terms
Lucy In Rose reserves the right to update or revise these Terms of Service from time to time.
Any changes will become effective when the updated Terms are posted on this page. Your continued use of our website after changes are posted indicates your acceptance of the revised Terms, to the extent permitted by applicable law.
12. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States and the State of North Carolina, except where applicable law requires otherwise.
Any disputes arising from or relating to the use of our website or services shall be handled through the appropriate legal process.
13. Contact Us
Lucy In Rose
Business Address
80 Cardinal Rd
Tarboro, NC 27886
United States
Business Correspondence Only – Not a Return Address
If you have any questions regarding these Terms of Service, please contact shop@lucyinrose.com. Our Customer Support Team typically responds within 24–48 business hours and will be happy to assist with any questions or concerns.
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